In the facilities management sector ‘Big Data’ seems to be a high priority, but as a recent RICS report highlighted that mass adoption of the technology to capture and manage data appears to be sometime away.
The reasons highlighted within the report are time, knowledge and investment as the key barriers to mass adoption of big data management with only 37% of respondents in the pre-adoption stage of implementing big data management while 35% are in the early adoption stage.
In this blog post, we would like to share our practical experience of big data management with a focus on asset management and how you can harness the data from each asset to improve performance, reduce spending and plan more efficiently with real-time data.
To start, it would be best to outline exactly how we capture the data, how we use it and what the outputs are. Here is a brief overview of our process:
• In the first instance, we conduct full asset surveys, and all data is captured by our team to guarantee the integrity of the data
• All assets are individually tagged and barcoded, and then the data is uploaded to our CAFM system
• PPM tasks are assigned and managed against individual assets and our helpdesk team log and manage all reactive maintenance works against the individual assets
• Contractors scan the assets barcodes on site to log all works and access previous maintenance history
• We then monitor and report on all assets in real-time through our business Intelligence systems providing bespoke reporting features for clients
• This provides us with the most accurate life-cycle cost analysis available
• We then provide Annual CapEx Spend Projections based on real client data
• This leads to improved asset procurement and spending reductions based on smarter procurement using the data
Having a clearly defined process for asset management, utilising the emerging technology that is available and funnelling all the information through one system is key to successfully managing big data.
The next step is extracting the value form the data; we use our Business Intelligence (BI) technology to do this in several ways:
• Benchmarking – We can benchmark maintenance costs for specific work disciplines. This can be done on a direct cost basis against the marketplace, against SFG20 protocols, across different countries, and against contractors tendered costs.
• KPI & SLA Monitoring – We can build contract terms into our BI and measure performance against the contract in real-time to determine an accurate reflection of the agreed KPI’s & SLA’s, removing self-reporting from contractors.
• Asset Performance – Through BI we monitor maintenance costs on assets against replacement costs. Once the costs to maintain reaches the value to replace we our BI flags this up to our team and changes the status of the asset on capital projections.
• Invoice Monitoring – Our BI monitors all invoices submitted cross-referencing them with actual time spent working on assets to guarantee that clients never overspend on works. This can include measuring contracted time on a contract against one-off reactive tasks to ensure that all work is delivered to the contractual terms.
In our experience, implementing the correct asset management plan is crucial to big data management, if you can’t measure it, how can you manage it?
At Autonomous, we have the knowledge, experience and solution to deliver at least 20% budget savings through improved big data interpretation and asset management. If you would like our expert help and advice, please contact Mark Taylor on firstname.lastname@example.org or 07518 444 838 for an informal discussion of your requirements.
Why aren’t the Facilities Manager’s involved with architects and consultants when designing new builds? It seems to make so much sense that an experienced Facility Manager should work hand in hand with an architect to provide practical advice on the everyday usability of a building.
More often than not, a Facilities Manager inherits a wonderful building that is aesthetically amazing but potentially lacking on some scale the practicalities required to manage and maintain sustainable facilities delivery.
A recent article in FMJ highlights the maintenance spend on buildings over their life-cycle ranges from 4.5% to 10% of build cost per annum while 70-85% of the maintenance costs can be influenced during the design stage.
The article goes on to highlight some clear points where Facilities Manager can get involved at ground zero on the project and add experience and insight that the architects may not have on a practical level. During the initial planning and design stage more emphasis has to be put on including a Facilities Manager as they have invaluable knowledge on retrofitting solutions to improve facilities delivery, so why not get them involved earlier and save time and money?
If introduced during the design stage the Facilities Managers could ask the questions; How would we access that space? How could we possibly clean that? Can a MEWP fit in there? Why is that concealed, where is the access? Are you adding a man safe system to that roof? The list could go on forever.
It is clear that early engagement with Facilities professionals is nowhere near being commonplace on new build projects, so what is the answer?
In our opinion, architects and consultants need to see the value that an experienced Facilities Manager brings to the table, and either introduce an in-house resource to continually review plans or identify specialist FM consultants to partner with on projects moving forward.
Taking it one step further, the facilities delivery model could be identified before the building has even been built, and the design could take shape with the long-term plan in mind. This means that the Facilities Manager involved in the design, would continue involvement throughout the build and then take control of the building on handover – improving continuity and retaining all knowledge.
The article goes on to highlight the benefits that adopting this approach would bring “Involving facility managers in project design will result in designs and material choices that make facilities easy and more cost-effective to operate and maintain creating a better outcome for both the client and most importantly the end-users of the building”.
We would be interested in speaking with clients, architects or consultants who would be interested in discussing an FM solution that could be introduced at the design stage and carried on through practical completion, handover and on to asset and life-cycle management – a true turn-key solution. Contact Mark Taylor on email@example.com to discuss potential opportunities.
Here is the link to FMJ and the article – ‘Constructive Criticism’ – https://www.fmj.co.uk/constructive-criticism/
We are delighted to announce that Construction News Awards have shortlisted us in their newly created category for ‘facilities management specialists’.
Our unique integrator model and the innovative work we deliver to a diverse range of clients was key to being shortlisted for the award. In such a highly competitive category we have shown that we lead the way in the future of facilities management through our integrated technology-led solution.
Mark Taylor, Business Development Manager for Autonomous commented “Being recognised by Construction News as an FM specialist is an excellent achievement for us, especially as an SME competing against much more established organisations.
“Our team work so hard to provide such a forward-thinking service and deliver over and above what we promise to our customers. This recognition is a testament to the hard work of the whole team, and we look forward to the awards evening”.
The awards take place on Wednesday 27th March at the Grosvenor House Hotel in London.
The full shortlist for the awards can be found here: https://specialistsawards.constructionnews.co.uk/shortlist-2019
Good luck to all the entrants!