FM Integrator


(+44) 203 790 7333

Q11, Quorum Business Park, Benton Lane, Newcastle upon Tyne, NE12 8BU

FM Integrator

As a Facilities Management Integrator, we provide a matured and improved version of the Managing Agent model, sitting directly between our clients and their entire supply chain, providing:

  • Independent and Impartial Supplier Performance Management
  • Multi-Lingual 24/7 Helpdesk and Global Service Centre
  • CAFM, Mobile Applications and Internet of Things (IoT) Technology
  • Asset Management
  • Business Intelligence
  • Real-time Spend Analytics and Cost Control
  • Workplace Experience
  • FM Compliance

The benefits include a single point of information and the ability to choose the best service partner for the job together with an increased strategic insight into the assets and estate. With no vested interest in the contract delivery, we are free to concentrate on service improvements, creating best value and driving innovation.

By working in this way, we provide customers with a single view across all delivery, we remove contractor self-reporting, margin-on-margin delivery and automate KPI/SLA agreements to the specific contract terms.

With a significant focus on asset management, Autonomous provide full asset surveys and asset tagging with all works managed and logged against individual assets to generate accurate life-cycle costs. As we provide a 24/7 helpdesk, all the asset and contractor information flows through one independent source and by removing self-reporting we ensure a complete version of the ‘truth’.

Data management is key to the success of our Integrator model, and we use technology to manage work orders from Inception to completion in real-time. We achieve this by taking ownership of the data available across your estate and providing you with market leading business intelligence and real-time spend analytics.

Our integrated mix of services, technology and best practice across FM delivery allows us to provide customers with a unique and innovative way to manage their facilities while ensuring full compliance, control and visibility of their assets and supply-chain.