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The Challenge

Oil & Gas company Halliburton outsourced their facilities services over a period of five years to a number of large international service providers.

Whilst this first generation outsource had delivered cost savings, they wanted to re-think their approach to deliver further synergies back into the business.

The various outsource providers each operated their own individual helpdesk and CAFM systems, employing some 18 administrative resources across a number of countries.

The Autonomous Solution

Consolidating the administration of the contracts and various helpdesks into our multi-lingual service centre.

Eliminating three disparate asset management and reporting systems to provide a single platform for reporting and control.

This has not only allowed Halliburton to deliver annual cost savings of £250,000 to reinvest into the business, but also streamlined the management of facilities providers across several continents.

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